Refund policy
The return of goods is carried out in accordance with the “Consumer Protection Law.” You can return or exchange a product within 14 days from the date of receipt under the following conditions:
- The product has a commercial appearance, without signs of use or exploitation.
- It is in its original packaging with all included components.
- It has a receipt or proof of purchase.
Return Procedure:
- Ensure that the product meets the return conditions.
- Contact us to clarify the return details.
- The refund will be processed within 7 banking days.
- If the return is due to a defect or an error on our part, we will cover the shipping costs.
- In case of a return for other reasons (e.g., change of mind), the buyer covers the return shipping costs independently.